We're not ashamed to admit it; yes, taking care of #1 is what matters the most to us at Quarve Contracting. Sounds arrogant, right? Not if #1 is your customer. And for us, the customer always comes first. We believe that the best business practice is doing our utmost to give our customers exceptional personal service. We're committed to providing top-quality exterior home remodeling products like steel roofing from Kassel & Irons and James Hardie fiber cement siding, but for us our most valuable product is our customer care. We realize that it doesn't matter if our crews are manufacturer-certified and highly experienced if we don't take good care of our customers, from the initial contact to the final clean-up.
For over 27 years our family-owned roofing company has been taking good care of our customers' Twin Cities area homes. Thousands have trusted us to provide them with the best exterior home improvement experience possible, and our track record shows that we've earned that trust time and again. So what can you expect when you contact Quarve Contracting about your home improvement needs?
- Quick response from a real, live individual. We believe in having our office staff answer our phones during business hours. We don't use answering machines to screen our calls. And if we have to return your call, we'll do it promptly.
- Always-free estimates, cheerfully given, no matter how large (or small) your project.
- Good communication. We'll listen to you and find out what is important to you, what your desired outcome is, and how you'd like things handled. And then we'll make sure that throughout your project you're kept updated and informed on how things are progressing.
- Polite, experienced crews who are certified by our manufacturers. Our crews are headed up by our own employees, not subcontractors. While we know that at times there is a need to bring in a specialist for a particular area, we believe your work should be overseen by the company you hired.
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